Effective Date: 09/06/2025

At QB Help Desks, we strive to deliver the highest quality of service. If you are not satisfied or need to cancel your subscription, please refer to the following policy:

1. Cancellation

• You may cancel your subscription at any time by contacting us at support@qbhelpdesks.com.

• Cancellations made before the next billing cycle will not be charged further.

• No partial month refunds are issued for cancellations mid-cycle.

2. Refunds

• We offer a 7-day money-back guarantee for new users only.

• Refunds will not be provided for completed service tasks (e.g., monthly bookkeeping reports, payroll runs).

• If services were rendered partially, a prorated refund may be considered on a case-by-case basis.

3. Exceptions

We do not offer refunds for:

• Missed deadlines due to delayed client response or incomplete data

• Services already completed and delivered

• Third-party processing fees (e.g., payment gateway)

For any questions, reach out to us at support@qbhelpdesks.com.